Vega
Commerce OS · for Ecommerce
The AI operating system for your store — a team of AI employees, run from one command center.
Don't bolt five AI plugins onto your store. Run your store on one AI operating system — a team of AI employees that work 24/7, managing every store and every channel from one command center, personalized 100% to your brand.
The Money Map
Where your store is quietly losing money
Five leaks drain margin from almost every growing store. Here is the benchmark on each — and how the Vega AI team plugs it.
Support & WISMO
"Where is my order?" questions bury your team and eat support hours.
Benchmark
WISMO is 40–70% of support tickets at $5–22 each.
How AI cuts it
AI cuts WISMO 60–70% in 60 days and up to 70% of support cost.
Returns
Every return is hand-handled, slow, and quietly margin-killing.
Benchmark
Return rate ~16.9%; each return costs 45–66% of item price (~$0.85 lost per $1).
How AI cuts it
AI cuts return-handling cost by ≥20% and resolves 80% of routine return requests.
Catalog & product copy
Writing and enriching copy for a large catalog takes weeks of manual work.
Benchmark
Copy for a big catalog takes weeks of editor time.
How AI cuts it
AI: 70–90% time saved, weeks → hours, with a 15–30% conversion lift.
Cart abandonment
Shoppers fill carts and vanish before checkout — especially on mobile.
Benchmark
~71% of carts abandoned (85% on mobile).
How AI cuts it
AI proactive chat recovers ~35%; chat-engaged shoppers convert 12.3% vs 3.1% (4×).
Merchandising & trends
Generic merchandising and guesswork forecasting leave revenue on the table.
Benchmark
Demand/trend forecasting is the #1 retail AI use case (64% adoption).
How AI cuts it
AI forecasting cuts forecast errors 20–50% and stock-outs up to 65%.
Figures are industry benchmarks (2025–2026), not guaranteed results.
Layer 1 · AI Employees
A team of AI employees that work 24/7
Deployed and personalized 100% to your brand — each one owns a job your team is too stretched to do at scale.
Support Rep
24/7 customer answers across every channel — order status / WISMO, returns, sizing, and product questions — in your brand voice.
Trend Scout & Product Researcher
Continuously researches trending products, competitors, pricing, and demand signals from reviews and social — then recommends what to stock, launch, or drop.
Catalog Writer
Bulk SEO product copy and data enrichment across thousands of SKUs — consistent, on-brand, and shipped in hours instead of weeks.
Returns Specialist
Classifies return requests, auto-approves within policy, flags abuse, and drafts customer replies — so routine returns handle themselves.
Sales Assistant
Guided selling and proactive cart recovery — engages shoppers at the right moment, answers buying questions, and closes more carts.
Layer 2 · The Command Center
One OS dashboard to run it all
This is what makes it an operating system, not a pile of plugins — every store, every channel, every AI employee in one screen.
Multi-store control
Run every store from one dashboard — catalog, orders, AI employees, and analytics in a single command center.
Unified inbox
Every channel in one screen — email, live chat, WhatsApp, Instagram, Facebook, TikTok, and marketplaces — answered by your AI team.
Mission control
See what each AI employee is doing, what it is saving you, and where to expand next — your store run from one cockpit.
Why an OS, not another app
Most stores leave the omnichannel advantage on the table
Generic Shopify apps each cover one channel. The multi-store control and unified inbox of the Vega command center is what turns five AI employees into a real operating system across every channel you sell on.
- Only 31% of retailers support more than 2 channels.
- Omnichannel brands see 33% more revenue and 89% higher retention.
- 45% faster resolution and up to 35% lower service cost.
Figures are industry benchmarks (2025–2026), not guaranteed results.
Start here — low-risk first step
Start with a $499 AI & Automation Audit
We map your store's workflows, find your 3 biggest money leaks, and hand you a build blueprint with projected ROI. The $499 is credited 100% back when you build with us.