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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 1/26/2026

Introduction

TECHTS ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.techts.io) or use our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Communication preferences
  • Payment and billing information
  • Project requirements and business information
  • Any other information you voluntarily provide to us

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Device information and unique identifiers
  • Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our AI services and solutions
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Improve our website and services
  • Develop new products and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized access
  • Analyze usage patterns and trends
  • Customize your experience on our website

Third-Party Integrations

We may integrate with third-party services to provide our services and improve your experience. These services may collect information about you:

  • Analytics Services: We use analytics tools (e.g., Google Analytics) to understand website usage and improve our services
  • Payment Processors: We use payment processors to handle transactions securely
  • Cloud Services: We use cloud infrastructure providers to host and store data
  • Communication Tools: We may use email service providers and communication platforms
  • CRM Systems: We use customer relationship management tools to manage client information
  • AI and Machine Learning Services: We may use third-party AI services to deliver our solutions

These third-party services have their own privacy policies. We encourage you to review their policies to understand how they collect, use, and protect your information.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information
  • Partners and Affiliates: With business partners and affiliates for legitimate business purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection
  • Secure data centers and infrastructure
  • Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to processing of your personal information
  • Withdrawal of Consent: Withdraw consent for data processing
  • Opt-Out: Opt-out of marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@techts.io. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@techts.io

Address:

TECHTS

43300 Seri Kembangan

Selangor, Malaysia