Frequently asked questions
Everything you need to know before working with TECHTS.
General
What does TECHTS do?
TECHTS is a custom AI solutions company. We design and build production-grade AI systems that do real work for businesses — AI agents and automation, intelligent document and data processing, AI integrated into existing products, AI-powered internal tools, and custom AI/ML product builds.
Who do you work with?
Mid-market companies and teams with a real workflow or product problem AI can solve — and the ambition to scale it. We are capability-led and built to grow with our clients toward enterprise.
What makes TECHTS different?
We build custom AI to production standards, not off-the-shelf tools or demos that fall over in production. Everything is engineered around your real workflows and data by senior engineers who own the result.
What We Build
What are AI agents and automation?
Digital workers that run real, multi-step workflows across your systems — taking in information, making decisions, calling your tools and APIs, and getting work done with the right guardrails and approvals.
What is intelligent document and data processing?
AI that reads, extracts, classifies, and structures documents and messy data — invoices, contracts, forms, reports — turning slow manual handling into a fast, accurate, automated pipeline.
Can you add AI to our existing product?
Yes. We build copilots and AI features directly into your existing products and systems, including retrieval over your own data, working with your real workflows rather than bolted on beside them.
Can you integrate with our existing systems?
Yes. We integrate AI into your existing products, CRMs, databases, and internal tools — building around your real systems and data instead of forcing you onto generic software.
Engagement & Approach
How does pricing work?
Engagements are custom, so pricing is value-based: a low-risk pilot or paid discovery to start, then a custom project build scoped to the outcome, with an optional retainer to operate and extend it. We do not sell fixed off-the-shelf packages.
What is the pilot or paid discovery?
A focused, fixed-scope engagement that de-risks the first step. We map the problem, validate the approach on your real data, and leave you with a working proof point and a clear plan for the full build.
Do you offer ongoing support?
Yes. Many clients continue on a retainer so we can operate, monitor, tune, and extend their AI systems — turning a single build into AI that scales across their business.
How do you prove capability?
Honestly — through working live demos and building in public. We show what the systems actually do rather than relying on marketing claims.
Getting Started
How do we start?
Use the consultation form and tell us the workflow or problem you want AI to handle. We reply within one business day with a clear view of what is possible and a low-risk way to start.
What if we are not sure exactly what we need?
That is common, and it is exactly what the pilot or paid discovery is for. We help you scope the right first problem and prove value before any large commitment.
Do you partner with agencies and consultancies?
Yes. We act as the AI build and delivery arm for agencies and consultancies, engineering custom AI for your clients under your brand. See the Partners page for how that works.
Still have questions?
Tell us the problem you have in mind and we'll guide you on the best first step.